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If you are having problems, it may be due to a bug related to the
particular flash version and browser version you are using. We
apologize for the inconvenience.
SYMPTOMS: If you see nothing on
this screen - i.e. no flash application, or you see an Adobe logo, or
you see a 'loading...' box that gets stuck. You may be experiencing
this bug.
OR, to check another symptom of this bug:
Do not log in, instead press 'Search' and search for VIN #
12345678901234567. If the search gets stuck 'Retrieving records...' or
no records show, you may be experiencing this bug.
RESOLUTION: First, determine
the version of flash you are using by going to
Adobe and write down that
number. If it is not the latest version, then upgrade your flash by
following the instructions on that page.
After upgrading, return to this page and reload it. If the problem is
not resolved, determine the browser version you have (Help, About...)
and write down that number. Then consider upgrading your browser if it
is not the latest version.
HELP US: In order to pin down
this issue, we ask that you post the relevent information in the
comments at the bottom of the Cars Page. Please
include your original browser and flash versions, and whether your
problem was resolved, and how it was resolved.
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The Lost Car Registry grew out of a simple search for one vehicle - a 1969 Ford Mustang Mach I - read all about the story behind this car, and its impact on the development of this site.
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